Terms of Service

Last updated: 2025-06-09

Welcome to [Your Business Name]! These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our store at wildearoma.com, you agree to be bound by the following terms and conditions.

1. Overview

This website is operated by Wilde Aroma. Throughout the site, the terms “we”, “us” and “our” refer to [Your Business Name]. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

2. Online Store Terms

  • You must be at least the age of majority in your state or province of residence to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • A breach of any of these terms may result in the immediate termination of your services.

3. Product Information

We take care to display our products and descriptions as accurately as possible. However, colours and textures may vary slightly depending on your screen or device.

All products are handmade in small batches and may have natural variation in scent, colour, or appearance.

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices or discontinue products without notice. Payment must be made at the time of order via accepted payment methods listed at checkout.

5. Shipping & Delivery

We currently ship within Australia. Shipping rates and estimated delivery times are listed at checkout. Once your order has shipped, we are not responsible for delays caused by the carrier.

Free shipping is available for orders over $100 AUD (subject to change).

6. Returns & Refunds

We accept returns for faulty or damaged items in accordance with Australian Consumer Law. For hygiene reasons, we do not accept returns on used skincare products, candles, or room sprays unless faulty.

To request a return or refund, please contact us within 7 days of receiving your order at [your email].

More details can be found in our Returns and Refunds.

7. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

8. Third-Party Tools & Services

We may provide you with access to third-party tools or apps over which we have no control. We are not liable for any issues arising from the use of such tools.

9. Modifications

We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for updates.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:
Email: admin@wildearoma.com
Business Name: Wilde Aroma
ABN: 64 678 617 788
Business Address: 130 Broadway, Reservoir, Melbourne, 3073